Hotel Manang is one of the finest and deluxe three-star hotel in Thamel, the must visit and favorite place in Kathmandu.

It was established in 1991. There are 53 fine rooms, two conference halls that can accommodate 250 passenger, fine dining restaurant, bar, café and bakery in the hotel.

The name of hotel came from a very remote place Manang district of Nepal with a rich culture and tradition of hospitality. From the ground staff to the manager, everyone is committed for the excellent services and hospitality.

We give priority to the quality of service and maintain the renowned name back to the appreciated guests to their stay at Hotel Manang is memorable.

F/O Executive

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Job overview:

Job Category

Hospitality

Preferred Gender

Male/Female

Job Level

Senior Level

No. of vacancy/s

Salary

As per the Company's Policy

Experience

1-3 Years

Job Type

Full Time

Job Location

Kathmandu

Apply Before

11 Mar 2021

Educational Descriptions:

Required Education : Bachelor

Job Specification:

Proven work experience as a Front desk manager or Reception manager
Hands on experience with office machines (e.g. fax machines and printers)
Thorough knowledge of customer service, office management and basic bookkeeping procedures
Proficiency in English (oral and written)
Solid knowledge of MS Office, particularly Excel and Word
Excellent communication and people skills
Good organizational and multitasking abilities
Problem-solving skills
High School diploma; additional certification is a plus

Job Responsibilities :

Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
Train, supervise and support office staff, including receptionists, security guards and call center agents
Schedule shifts
Ensure timely and accurate customer service
Handle complaints and specific customers requests
Troubleshoot emergencies
Monitor stock and order office supplies
Ensure proper mail distribution
Prepare and monitor office budget
Keep updated records of office expenses and costs
Ensure company’s policies and security requirements are met