Assistant Manager Housekeeping

Job Specification:

• Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
• A high school certificate or equivalent
• High level of commercial awareness and cost control capabilities
• Proficiency, at a basic level, with computers and computer programs, including Microsoft Office
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service.
• Ability to work under pressure.
• Excellent grooming standards
• Flexibility to respond to a range of different work situations.
• Knowledge of Workplace, Health, Safety and Hygiene is essential.
• Strong communication skills
• A passion for delivering exceptional levels of guest service.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Familiar with Property Management Systems
• Experience managing a department and Profit and Loss account.
• High level of IT proficiency

Job Responsibilities :

• Assist with overseeing Housekeeping/Laundry operations.
• Operate within departmental budgets through effective stock and cost controls and well managed schedules.
• Support departmental targets and objectives, work schedules, budgets, and policies and procedures.
• Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards.
• Perform routine inspections of all housekeeping areas and report any issues to the Executive Housekeeper
• Implement, effectively, all housekeeping policies and procedures including Health and Safety and security.
• Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and teamwork.
• Ensure team members have an up-to-date knowledge of all room categories and amenities.
• Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers.
• Ensure staffing levels cover business demands!
• Ensure ongoing training to support the Executive Housekeeper
• Ensure communication meetings are conducted.
• Manage staff performance issues in compliance with company policies and procedures.
• Support managing, training and developing the team.
• Deputies in absence of the Executive Housekeeper
• Provide excellent guest service.
• Assist other departments wherever necessary.

How to apply for this post ?

Interested candidates can apply through: jobs.hilton.com