Manager – Spare Parts (Heavy Equipment)

Job Specification:

• Must have completed Master's Degree 
• Must have 5-7 years of working experience in Parts Department operations in heavy equipment and earthmovers field.
• Experience in leading and managing people
• Ability to analyze complex operational / statistical information and produce accurate / intelligent forecasts and plans
• Excellent written and verbal communication and presentation skills
• Personally Effective – excellent organizational skills, ability to prioritize and delegate
• Excellent knowledge of MS Office, databases, and information systems

Job Responsibilities :

•  Identify new market opportunities for parts business expansions and develop parts sales business
• Monitor current customer base and recommend strategies to attain more clients and ensure the optimal level of customer satisfaction.
• Review all branch sales performance on monthly basis, conduct one to one meeting identify and take corrective action
• Prepare monthly and annual sales plans and targets and evaluate all activities for the department.
• Ensure Execution of plans for achievement of target
• Conduct regular market visits covering all to improve field sales coverage and market intelligence
• Initiate and recommend strategies for product promotions and for enhancing sales and market share covering for all sales channels
• Attend to customer needs complaints, resolve related issues for continuous improvement of services and customer satisfaction
• Manage to update and monitoring customer profile and database, perform integrated sales analysis periodically
• Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
• Distribution & communication of target alignment
• To develop the the capability of dealers for better management 
• Submits all parts warranty and return claims within the required time frame

How to apply for this post ?

Interested candidates can send their CV to clientrelation@globaljob.com.np