Job Specification:

• Manage technology services that meet operational requirements in designated area(s) of the University.
• Serves as the lead IT liaison with senior administration, faculty, and staffs in designated area(s) to understand and interpret client needs at a division level and to collaborate across lines in meeting those needs.
• Reviews vendor contracts and coordinates IT purchases (hardware, software and services) to ensure effective deployment of solutions aligned with user needs.
• Participates in the development, implementation, and maintenance of policies, objectives, short- and long-range IT planning, with an emphasis on advocating for the needs of the area(s) supported; implements tracking and evaluation programs to assist in accomplishment of established goals.
• Participates in the documentation and implementation of policies and standard operating procedures consistent with those of the organization to ensure effective operation of an organization.
• Participates as a member of the IT management team in planning, problem resolution, and reviewing department performance.
• Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
• Performs miscellaneous job-related duties as assigned.

Job Responsibilities :

• Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management System - PMS, Point of Sale - POS, IPTV, Telephony systems and other software vendors.
• Ability to troubleshoot hardware and software problems.
• Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.
• Should be capable of doing Root Cause Analysis on a problem.
• Must know the Network fundamentals, general network setup and device configuration.
• Good knowledge of server hardware, Disk storage technology, I/O devices.
• Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.
• Extensive knowledge on Active Directory, Management and Implementations.
• Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.

How to apply for this post ?

Interested candidates may send their CV to hrd@roomandfood.com with subject to the position you are applying for.