Branch Fiber Head

Job Specification:

• Target oriented candidate with proven experience of more than 4 years in Fiber Network Operations
• Candidate with flexibility to work in any Branch office located by Company
• Enthusiastic person having minimum Bachelor’s degree
• Leader having minimum 1 year of experience in Managerial position
• Business maturity, discretion and good judgment are essential qualifications for the role, as are strong communication and collaborative skills as well as a proactive approach
• Highly motivated and ambitious in achieving goals
• Working as per company policies and maintaining proper discipline
• Candidate having own vehicle with valid license can apply
• Job Location:Hetauda, Chitwan & Chanauli Bhairahawa, Damak Chapur

Job Responsibilities :

• Create Branch Installation, Troubleshoot and Expansion Plan and Target in alignment with business objective
• Achieve Installation and Troubleshoot Target of Branch as per KPI
• Assess local market conditions and identify current and prospective Network Expansion opportunities
• Plan and execute several Fiber Operation Activities
• Coordinate and supervise the day-to-day Installation and Support efforts of the team.
• Stay aware of competing markets and provide reports on market movement and penetration
• Lead Fiber team during Marketing Campaigns for Training and Monitoring of team
• Ensure Customer Complaints are addressed as per the ETR provided by company
• Monitor customer churn rate and decrease it to the prescribed standard
• Execute Customer Retention plans for increasing Referrals

•  Logistics and Inventory

• Monitor Branch’s Logistics and Stock and ensure Physical stock matches with Inventory details in System
• Ensure condition of available Stock is in usable condition
• Coordinate with Central store to fulfill required stock for daily Branch Operation and return damaged goods

• Vehicle Management

• Monitor condition of allocated vehicle and report if any repairing required
• Track vehicle movement and control unnecessary movements of the allotted vehicle
• Verify the Fuel consumption of the vehicle and ensure fuel consumption has not tampered

• Human Resource and Training

• Fulfill Junior level staff by Interviewing, Recruiting, Onboarding, and Training local candidates
• Address grievances of employees issues promptly
• Retain staff and reduce Turnover
• Monitor staff movement of Branch via System
• Share knowledge with Head office and other branches regarding best practices, competitive intelligence, business opportunities, and need
• Comply with Local bodies with related regulations and laws
• Execute other tasks assigned by the Immediate Supervisor

How to apply for this post ?

Send your CV: career@classic.com.np