"As one of the top pathology labs in India, Dr. Lal PathLabs has a very strong focus on hiring and retaining top-quality manpower to drive our different departments within and outside the labs. Despite our size, we maintain an environment that nurtures some of the top thinkers in India in their respective fields of expertise. Over 3000 individuals work at the Dr Lal PathLabs in India with over 55 percent of the staff in laboratory functions. We have a qualified team of 147 pathology specialists, 8 Radiologists, 13 Microbiologists, 5 Biochemists and 11 specialists with doctorate degrees. Also, there is a growing pool of young leaders from top institutions like AFMC, IIMs, IITs, XLRI, SP JAIN amongst others.”

Customer Care Executive

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Job overview:

Job Category

Health Care

Preferred Gender

Male/Female

Job Level

Mid Level

No. of vacancy/s

Salary

As per the Company's Policy

Experience

2 years

Job Type

Full Time

Job Location

Apply Before

11 Jul 2020

Educational Descriptions:

Required Education : Bachelor
Expected Faculty : B.Sc Background will be given more preferences

Job Specification:

Bachelors Degree ( B.Sc background will be given more Preferences)
1-3 Years of experience in Customer Care role.
Excellent knowledge of spoken & written English & Nepali fluency with other languages will be an added advantage
Excellent communication and interpersonal skills
Basic software like MS Office (Word/PowerPoint/Excel), Skype, WhatsApp, Google Chrome, font and software to communicate / work in the language of the region etc.
Good knowledge about social media like Facebook

Job Responsibilities :

Job Responsibilities:

Handling query
Contact potential or existing customers to inform them about a product or service
Answer questions about products or the company
Ask questions to understand customer requirements
Enter and update customer information in the database
Keep records of calls and sales and note useful information