Graduate with 2-3 years of experience in logistics or fleet management.
Prior experience in dealing with riders or managing logistics.
Should be good with numbers to plan and project the demand and maintain supply.
Specific Requirement :
Offer guidance to delivery riders on the best ways to maximize their earnings and train them on delivering a high level of customer service
Ensure that all delivery riders understand and adhere to the service timelines and policies.
Collaborate with human resources to add quality employee riders and contracted riders to the fleet
Work closely with the service and logistics team to reduce the service lead time.
Execute plans for ensuring the availability of adequate fleet and/or building the fleet and infrastructure to meet the demand.
Ensure cash collection and reconciliation timelines are adhered.
Facilitate the flow of information between different departments (Delivery Associates and Customer Service Associates) and resolve any potential issues that impact customer experience and delivery performance.
How to apply for this post ?
Interested candidates can send their CV to firstname.lastname@example.org