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Khalti is a mobile wallet, payment gateway & service provider in Nepal. Launched in January 2017, Khalti is an emerging online payment solution in Nepal. It allows users to pay for a range of services like basic utility payments, hotel bookings, movie and domestic flight tickets, events, and many more. It is operated and owned by Sparrow Pay Pvt. Ltd. Our parent company Janaki Technology, which has been in the software product industry since 2010.

Client Service Officer

Job overview:

Job Category

:

Customer Service

Preferred Gender

:

Male/Female

Job Level

:

Mid Level

No. of vacancy/s

:

1

Salary

:

As per the Company's Policy

Experience

:

1-2 Years

Job Type

:

Full Time

Job Location

:

Kathmandu

Apply Before

:

22 Jan 2021

Educational Descriptions:

  • Required Education : Bachelor

Job Specification:

  • Must have Bachelors’ Degree
  • Must have 1 year of prior experience in related field.
  • Strong communication skills.
  • Ability to meet deadlines.
  • Reliable and self-motivated.
  • Knowledge of Client service principles and practices
  • Familiar with CRM systems and practices

Specific Requirement :

  • Develop effective communication platforms for clients and staff.
  • Inspire repeat-business from clients.
  • Monitor and measure client satisfaction.
  • Liaise with different departments about client queries.
  • Offer advice to clients on services and products.
  • Develop surveys and capture client information.
  • Participate in marketing campaigns.
  • Deal with client requests and troubleshoot problems.

How to apply for this post ?

Interested candidates can send their CV to clientrelation@globaljob.com.np

About Company

Company: Khalti

Industry: Others

Location: Bakhundole, Lalitpur

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