Call Center Executives

Job Specification:

• Excellent verbal communication skills in Nepali and English.
• Previous experience in a customer service or call center role is a plus.
• Ability to work in a fast-paced environment and handle stressful situations calmly.
• Strong problem-solving skills and attention to detail.
• Basic computer skills and data entry experience.
• Minimum +2 graduate.

Job Responsibilities :

• Handle inbound and outbound calls in a professional and courteous manner.
• Provide information and assistance to customers regarding menu, orders, and delivery.
• Resolve customer complaints and issues effectively and in a timely manner.
• Take orders over the phone and enter them accurately into the system.
• Maintain a high level of customer satisfaction through excellent communication and service.
• Collaborate with other departments to address customer needs and concerns.
• Keep accurate records of customer interactions and transactions.

How to apply for this post ?

Suitable and interested candidates can send us their updated resume to